General Isurance Questions
What if I am late paying my bill?
- There may be a late fee.
- Depending upon the type of policy, you may see an increase in premium when you renew your policy.
What is the basis for insurance scoring?
- Companies vary in how they score. There are a number of rating tiers. Usually, the insurance score is based on your credit score, your driving record (violations and accidents, and your payment history.)
What is a personal umbrella policy, Do I need one?
- An Umbrella policy is a separate coverage from your home and auto policy that provides additional liability coverage. Read More
What do I do with an audit request?
- The point of the audit is to make sure that the payroll or sales figure used when the policy was written is accurate. Please be sure to fill out the audit information and return it as outlined.
How do I request a certificate?
- Certificate requests can be sent to ccsfadmin@chaseins.com
Homeowners Insurance Questions
Is my in-home business covered by my homeowner's policy?
- Not necessarily. Most homeowner's policies provide only $2,500.00 of property coverage for business equipment. Would that be enough to cover your business assets? If a credit card is stolen, a power surge destroys data or a lawsuit over a business matter occurs you are not covered. There could also be gaps in your Liability coverage. Talk to us about policies that can cover gaps in your coverage.
What is flood insurance?
FEMA defines a Flood as, "A general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or two or more properties (at least one of which is your property) from (a) overflow of inland or tidal waters (b) unusual and rapid accumulation or runoff of surface water from any source (c) mudflow."
- Homeowners' policies do not cover flood, you need a separate Flood policy for this. Contact our office for more information.
Auto Insurance Questions
My car is older now, why hasn't my premium gone down?
- The majority of your auto insurance premium is for liability exposures which don't vary no matter what kind of car you drive. Even though older cars have less value, the cost to repair these autos does not generally go down, so your premium may not go down.
How long should I keep collision on my car?
- When you know the value of the car you would lose in a total loss, you can determine if the cost of collision coverage is reasonable.
If I rent a car, do I need to purchase insurance from the rental company?
- The auto insurance you have on your vehicle will follow you while you drive a rental in the US or Canada. However, the rental company can also hold you responsible for their loss of rental income, requiring full replacement cost on their vehicle as well as other gaps should you have an accident, and this is not covered under your policy.
My adult child lives at home and has their own insurance, will my insurance cover me while I drive in their car?
- Auto policies generally cover you while you use your listed vehicle or a temporary substitute such as a rental car on vacation. If your adult child is a resident of your household, their car may be available for you to use and is not a temporary substitute for your car, therefore, only the coverage on your child's car would be available to you.
Call us today for more information.